Terms & Conditions

These Terms and Conditions govern your use of the ZipCare Ltd website (zipcare.co.uk). By accessing or using this website, you agree to these Terms.

1. About us

ZipCare Ltd is an early-stage technology company developing a platform to support care coordination and workforce engagement in the social care sector.

2. Purpose of this website

This website is provided to:

• Share information about ZipCare and its planned services
• Allow users to express interest in future services or roles
• Provide free informational tools, such as our pay calculator

ZipCare is currently preparing for launch. The website does not provide live services.

These Terms cover this website only — the platform, when it launches, will have its own terms (see section 16).

3. No contractual relationship

Submitting your details or using this website:

• does not create a contract
• does not guarantee access to services
• does not constitute an offer of employment or care provision

4. Acceptable use

You agree not to:

• use the website for unlawful purposes
• attempt to gain unauthorised access to systems
• submit false or misleading information
• interfere with the website's operation

5. User submissions

This website is intended for people aged 18 or over. Please don't submit your details if you are under 18.

Any information you provide through the website must be accurate to the best of your knowledge. You are responsible for ensuring that the data you submit does not include sensitive personal information unless explicitly requested.

6. Intellectual property

All content on this website, including text, branding, design, and materials, is owned by or licensed to ZipCare Ltd. You may not reproduce, distribute, or reuse content without prior written permission.

7. Third-party services

This website is hosted and operated using third-party platforms, including Vercel, and relies on other providers for form handling, analytics and recruitment. These are named in our Privacy Policy. We are not responsible for the availability, performance, or policies of third-party services.

8. Informational tools

Free tools on this website (such as the pay calculator) provide estimates from the figures you enter and publicly reported averages. They are for general information only and do not constitute financial, tax, legal or employment advice. Seek appropriate qualified advice for your circumstances.

9. Service development disclaimer

Any references to future services, features, or capabilities are indicative only and may change as the platform is developed.

10. Limitation of liability

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited or excluded. If you are a consumer, you have statutory rights that these Terms do not affect.

Subject to that, and to the fullest extent permitted by law, ZipCare Ltd shall not be liable for:

• any loss arising from use of this website
• reliance on information provided, including estimates produced by our free tools
• temporary unavailability of the website
• indirect or consequential loss, or loss of profit, revenue or data

11. Data protection

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use personal data.

12. Governing law

These Terms, and any dispute arising out of them, are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that if you are a consumer resident in Scotland or Northern Ireland you may also bring proceedings in the courts of the country where you live.

13. Changes to these terms

We may update these Terms from time to time. Continued use of the website constitutes acceptance of any updates.

14. Use of artificial intelligence

ZipCare is developing systems that may incorporate artificial intelligence and automation technologies. Any references to AI-enabled features on this website are indicative only and relate to systems currently under development. These systems are designed to support operational processes and decision-making, and are not intended to replace professional judgement or provide care, medical, or safeguarding decisions.

ZipCare will implement appropriate governance, human oversight and validation processes in the development and deployment of AI-enabled systems.

15. General disclaimer

The information on this website is provided for general informational purposes only. ZipCare Ltd is currently preparing for the launch of its platform and services, and any references to future features, roles or services are indicative and may change.

This website does not provide medical, care, or professional advice. You should seek appropriate qualified advice where necessary.

We make no guarantees regarding the accuracy, completeness or availability of this website or its content, and any reliance on the information provided is at your own risk.

16. These terms cover this website only

These Terms govern your use of this website. They are not the terms of the ZipCare platform. When the platform launches, anything involving finding or engaging a carer, bookings, contracts, employment routes, payments or fees will be governed by separate platform terms, which you will be asked to read and accept at that point, together with any additional privacy information that applies. Nothing on this website and nothing in these Terms forms part of those platform terms, or gives any right to use the platform.

17. General

If any part of these Terms is found to be unenforceable, the rest continues to apply. If we do not enforce a term straight away, we may still enforce it later. You may not transfer your rights under these Terms to anyone else.